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  • How much do you charge for shipping the item?
  • SGD10 ! Our shipping rates include the expenses of shipping, handling and the high quality packaging.
  • Which countries can you ship to?
  • Asia: Singapore, China, Japan, Korea, Malaysia, Philippines, India, and so on.
  • Oceania: New Zealand, Australia and so on.
  • Europe: UK, France, Italy, Netherlands, Greece, Spain, Belgium, Germany, Poland, Sweden, Switzerland, Denmark , Finland, Ireland, Luxembourg, Malta, Norway, Portugal, Turkey, Bulgaria,Austria, Iceland , Russia, Hungary, Malta, Lithuania, Czech, Slovakia, Liechtenstein, Andorra, Vatican, San Marino, Croatia, Bosnia, Herzegovina, Slovenia, Macedonia, Serbia, Albania, Romania, Ukraine, Estonia, Latvia, Moldova, Georgia, Azerbaijan, Armeniaand the other European countries.
  • America: US, Canada, Argentina, Chile, Brazil,Costa Rica, Panama, Puerto Rico and so on.
  • What kind of shipping method do you use?
  • Singapore Post, UPS, DHL, EMS or HK Post. We are not responsible for wrong or undeliverable address. For the benefit of you, please make sure that your written shipping address is correct and deliverable.
  • Fast shipping to Singapore

  • How long could I get my parcel?
  • In general, it may take about 2-6 business days to deliver to Singapore.
  • In general, it may take about 5-10 business days to deliver to the other countries. Please take note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 3 business days.
  • If you want to change your shipping address, please send the new address to this email: support@batteryer.co.nz, or mark at the message box on paypal, we will ship the item to the new address.
  • Could I change my shipping address?
  • Sure. During our checkout process, specify where you want your purchase to be shipped. It can be different from your credit card billing address. You may specify any ship-to street address. Or you need to update us your new shipping address in time.
  • Could I track my item?
  • Of course! We allow you to track your order at the click of a mouse.
  • SINGAPORE: http://www.speedpost.com.sg/TrackAndTrace.asp
  • New Zealand: http://www.nzpost.co.nz/tools/tracking
  • MALAYSIA: http://www.pos.com.my/posekspres/mainframe.asp?addr=first1.asp
  • Australia: http://ice.auspost.com.au/
  • Remark:
  • Shipping charges are non-refundable unless we shipped incorrect item(s). Undeliverable or refused orders, due to incorrect address and/or absence etc., will be refunded in the original form of payment, less the applicable shipping charges. Occasionally, there can be an instance when a product is back-ordered and not available for immediate shipment. In such a situation, we will immediately inform you of the nature of delay and the estimated date of availability of the item(s). The communication with you will be done either by MSN or by e-mail. We will send you the available items and keep the remaining order on a "back-order" status and ship them as soon as they become available. As a result, occasionally, you will receive multiple shipments for one order.
  •  Laptop battery , http://www.batteryer.sg/, 15 months warranty.